Tuesday, October 30, 2018

HP Printer Support Number 1-888-315-9712 (Toll Free)


HP or Hewlett Packard is a multinational company that develops and sells a wide range of software and hardware including laptops, desktops, notebooks, printers, networking devices, and external storage devices. All products offered by HP are known for excellent performance, latest technology, unmatched features, superb functionalities, advanced configuration, and affordable price.

To buy these products, you can either go to HP official website or visit an authorized store. By placing laptops, printers, desktops, and other products into well-managed categories, HP has made it quite easier for the customers to choose a product for their home or office use.

how to get hp printer back online, how do i get my printer back online


While using HP LaserJet, HP InkJet, HP SPROCKET or any other printer it may happen that your printer shows a message “printer is offline”. This situation allows you to make all your documents ready for printing and save them in a queue. When printer will get back online then it will start printing those documents.

During the entire period for which HP printer remains offline, you cannot print. To start printing, you must know how to get HP printer back online. Like any other process, changing the printer’s status also requires a series of steps to be followed. Here are those steps:

1.       Open the Device and Printers folder from Start menu

2.       Right-click the HP printer icon

3.       Click Printer Menu

4.       From the menu, uncheck Use Printer Offline

5.       It will begin printing the documents ready in the queue

While printing the documents, if the printing stops in the middle then it could be due to the occurrence of some other errors. The error could also occur while changing the printer from offline to online. So, don’t get worried and think how do I get my printer back online; call HP customer support team and get the required assistance from a certified technician.

Softproserv is a one-stop destination where you can get the immediate assistance and guidance on anything and everything associated with your HP laptop, desktop, and printer. Our certified technicians offer the best customer support services to help the consumers and businesses using HP products to get rid of the problems that are affecting their productivity. To connect with one of our technicians, call our HP customer support number, which is toll-free. +1-888-315-9712

How to fix printer offline in Windows 10


HP offers special versions of its desktops, laptops, and printers to make them compatible with different platforms. If you are already using a HP printer on your Windows 10 computer then you might see an error that your HP printer is offline. The occurrence of this error won’t let you print your documents and photos until you change the status from offline to online.

To know how to fix printer offline in Windows 10, check out these simple steps:



1.       Download HP Print and Scan Doctor

2.       Check network connectivity using the guidelines available with this specialized software

3.       Now, turn off your printer as well as Windows 10 computer

4.       Now, disconnect the USB cable that connects both the devices

5.       Wait for few minutes

6.       Turn on both printer and computer system

7.       Now, give a test print command to check if it is printing or not

8.       If the error still persists, go to next step to know how to fix offline printer HP

9.       Go to Device and Printer from the Start menu of your computer

        Check which among the displayed list of printers is active

11.   Right-click on it and choose Set as  default printer

12.   This will surely fix the problem

If the error still bothers you then contact the HP customersupport team for help. 

Softproserv is the leading third-party service provider of certified online technical support services. Our Microsoft-certified technicians not only resolve virus/spyware removal issues but also educate you how to avoid your PC from future interaction with any type of worm, virus, or Trojan etc. Our top-class services include Microsoft product support, antivirus issues, malware issues, spyware issues, wireless router issues, printer issues, and non-computer devices etc.

Monday, October 29, 2018

How do you fix HP printer error when the printer could not print?



1.       Turn off the printer by pressing the Power button

2.       Detach the power wire from the rear of the printing machine and from the wireless router

3.       Shut down your PC and wait for 30 seconds

4.       Reconnect the power cables firmly to the wireless router and turn it on

5.       After 30 seconds, check whether the router is switched on and ready to perform

6.       Turn on your computer and wait until the computer reloads

7.       Reconnect the power cables to the rear of the printer and turn the printer back on

8.       Now try to perform a printing task

·         If the problem persists, call on HP support number for further assistance




How do you fix HP Desktop error code 912


1.       Check for the chassis side cover if it is closed. If not, then fix it as per the directions of HP support provider

2.       Verify that all the system accesses were authorized

3.       Determine all the hardware access by making sure that no hardware has been changed, removed, or exchanged

4.       Now, press F10 function key and enter the BIOS setup

5.       Select hardware monitor setup and turn on the reset case open status


6.       For maximum security, make sure to create password or get further guidance from experts by calling on HP support number

Why do you need HP support?

When you stuck up with your printer and the machine does not work, you can go for HP printer support in odd cases. Our expert service provider for HP printers will deliver your assured solution to get rid of it even for future use.

Regardless of the printer model, you can converse with the expert by calling on HP printer support number to find the solution.